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Our New Richmond office was damaged by a windstorm. It will be closed for repair over the next few weeks. Please visit the nearby Amelia office, which offers extended hours and an ATM or visit our locations page for a full list of offices around Cincinnati. Our 24/7 Customer Care Center is also ready to serve you via phone, email or live chat.

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Fraud Protection

We care about keeping your money and identity safe.

To keep cyber criminals at bay, it takes a partnership. We’re always on alert for you, and we want to keep you informed on the many ways you can protect yourself.

Remember, we will never ask for any personally identifiable or account information in an email, online chat, phone call or text to you. If you call us, even when you are responding to a fraud alert, we will ask for some personal information to make sure it’s you.


From maintaining layers of protective technology and security protocols to creating systems that alert you swiftly when things are amiss, we stay vigilant to protect you and your money.


We can’t safeguard your financial information and assets without your help. We need to be able to get a hold of you quickly. And we want you to use the many tools available to recognize when anything might seem out of place.


As a business client, you can take advantage of powerful specialty tools that will protect your company’s accounts and provide extra security for your computer systems.